Customer service

Welcome to Stepnote customerservice, we look forward to help you. 

CUSTOMER SERVICE THIS SUMMER - closed from 8 to 31 July
Our online store is open all summer and we ship orders as usual.
However, our customer service email and telephone are closed. July 8 and 31, both days inclusive. You can easily contact us by email, but we will not answer until we are back on 1.8.
Happy summer to you all.

Before contacting us, please read below where we have listed information about the most usual questions we get.


What is the delivery time?

How do I return my order?

What are the terms and conditions?

Contact us by email on: kundeservice (@ ) (we do speak excellent english)


Stepnote Aps (Ltd)

Sortedam Dossering 7D 

2200 Kbh N


VAT NR: 29827923